0
3.2.6
Australia, Zurich Patch 6, Zurich, Yokohama, Xanadu
Standalone Application
ServiceNow® Workplace Reservation Management allows employees to search, reserve, modify and check-in reservations for any workspace from an omnichannel self-service interface. Employees can reserve a desk, conference room, equipment, or a parking space based on availability. Employees can add invitees, workplaces services or amenities to their reservation request. The application provides quick reservations by allowing employees to set-up recurring events, create single or multi-day reservations, or even schedule multi-location reservations and request room configurations.
To automatically install all the Workplace Service Delivery applications at once, download the ServiceNow® Workplace Service Delivery Suite.
- Reserve any workspace including desks, conference rooms, collaboration spaces or parking spaces from any device.
- Quickly view workspaces on your company’s floor map using an intuitive map legend color to identify reserved, available, and non-available spaces.
- Easily add invitees to your reservation, assign them to a space, notify them and track their acceptance status.
- Easily create hybrid meetings, share the link with the attendees, and retrieve the link to the recording when available.
- Add services or requests to reservations and manage multi-dimensional activities such as events, conferences, training, and customer visits.
- Workplace managers can import space administration tables, define reservable and non-reservable spaces, and track reservations.
- Control employees’ location visibility when someone is searching for them or searching for a space near them. When using Native Mobile, the privacy settings apply for all spaces in the reservation.
- Create open and restricted neighborhoods and assign employees to them. Allow employees to reserve spaces in eligible neighborhoods or search, browse or navigate using the location directory.
Increasing version number to align with the releases.
- Workplace Core (sn_wsd_core) plugin must be installed.
- The System Admin (admin) role is required to install the application.
- To request and deliver extra services, Workplace Case Management is required.
- Workplace Case Management is required to request flexible services as part of a reservation.
- Workplace Visitor Management is required to invite external visitors as part of a reservation.
- Workplace Indoor Mapping is required to view the floor maps.
- Workplace Concierge and Workplace Service Delivery for Mobile are required to use the workplace reservation suggestions and In-office preferences.
- Workplace Now Assist for WSD is required to use the Reservation AI agents
- In order to synchronize with Microsoft Teams, the Microsoft Teams Spoke and Microsoft Teams Communications spoke must be installed.
- In order to synchronize with Zoom, the Zoom Spoke must be installed.
- In order to get attendee availability, the Microsoft Exchange Online Spoke must be installed
- In order to manage favorite places, and see the space details, Employee Center must be installed.
- In order to use neighborhoods, Workplace Space Management is required and must be installed.
- In order to print the delivery reports, Document Templates is required and must be installed.
- For reserving spaces using the kiosk, the Workplace Service Kiosk is required.
- For using the Outlook add-in, Workplace Calendar Synchronization is required and configured for Microsoft Exchange Online.