Modern enterprises are standardizing on ServiceNow as the entry for employee services—and access requests are no exception. The Pathlock Identity Governance (IGA) Service Catalog delivers the familiar, catalog-driven request and approval experience users expect, while Pathlock provides the governance intelligence and compliant provisioning required to satisfy security teams, auditors, and regulators.
With Pathlock, access requests stay in ServiceNow—but decisions become risk-aware by design. Before anything is provisioned, Pathlock automatically performs Segregation of Duties (SoD) analysis and sensitive-access checks, then surfaces clear, contextual risk insights directly inside the ServiceNow approval flow. Once approved, Pathlock executes automated, policy-driven provisioning across ERP, financial, cloud, and line-of-business applications—enforcing least privilege and logging every action for complete audit readiness.
1.Unified access request & approval in ServiceNow
Request and approve access using familiar ServiceNow catalog/workflows, with the access governance engine operating behind the scenes.
2. Automated provisioning with full auditability
Approved requests trigger policy-driven provisioning with end-to-end logging of request, approval, risk evaluation, and provisioning actions for audit readiness.
3. Integrated compliance controls supporting standards like SOX, GDPR, HIPAA
Position the solution as streamlining compliance through integrated controls, proactive management, and audit-ready evidence.
4. Broad application coverage (ERP + line-of-business + cloud)
Emphasize that ServiceNow remains the “front door,” while Pathlock provisions and governs access across ERP, financial, cloud, and LOB apps.
5. Cross-application SoD management for end-to-end business processes spanning multiple systems
Initial release of Pathlock integration with ServiceNow. Application features:
· Initial sync of user data from ServiceNow to Pathlock.
· Automate user access and provisioning.
· Provide visibility into Segregation of Duties (SoD).
· Quickly sync identity data from Pathlock to ServiceNow.
· Easily manage role-based access requests.
List all plugins required: com.glide.system_import_set, com.glideapp.servicecatalog.flow_designer, com.glideapp.servicecatalog.platform, com.snc.service, com.glide.hub.integrations