Agent Client Collector for Visibility Content will collect web usage data from Chrome-based browsers on managed devices. This feature tracks website visits across your organization, providing visibility into the web applications your users access — even without pre-configured website lists.
• Configured monitoring (existing): Tracks only websites that an administrator has explicitly configured as monitored service applications.
• Full monitoring (new): Tracks all websites accessed by users on Chromium-based browsers, without requiring any pre-configuration of website lists.
With full monitoring enabled, ACC-VC automatically captures domain-level usage data from managed Windows and macOS devices. The collected data is stored in the User Web Usage (sn_acc_vis_content_user_web_usage) table and periodically aggregated to give administrators a consolidated view of website usage across the organization.
- New : SWID Tag Discovery for Windows, Linux and MAC agents
- Fixed : Performance improvements for ACC based File Based Discovery
- Pre-upgrade check: If the cmdb_file_information table contains more than 10 million records, open a case with ServiceNow Support to receive the necessary prerequisite actions to perform before proceeding with the Store app upgrade.
Discovery / ITOM Visibility or Digital Experience Management subscription is needed.