0
2.1.0
Australia, Zurich
Standalone Application
Integrate Service Model Foundation with Quote Management to enable business organizations to optimize the end-to-end quoting lifecycle.
Quote management for business organizations enables sales agents and business organization staff to create and manage quotes on behalf of customers throughout the end-to-end life cycle. The integration with Service Model Foundation connects quote management to downstream processes such as sales orders and related workflows.
The integration supports the following capabilities:
- Create quotes for customers through channel partners.
- Update and manage quotes for business organizations.
- Track quote details, including seller and buyer information.
New
- None
Changed
- Renamed Service Model Foundation entities to improve clarity and maintain consistency across the platform. Please refer to ServiceNow Documentation for the label changes. Eg: "Service Organization" is renamed to "Organization Core", "Service Organization Criteria" is renamed to "Organization Criteria".
Fixed
- None
Removed
- None
Required Plugins
- Business Location (sn_bus_loc)
- Quote Management Application (app-l2c-quote-mgmt)