Discovery and Service Mapping provide automated discovery of your on-premises and cloud infrastructure. These capabilities auto-generate application dependency information for topology visualization. Pattern frameworks from ITOM Visibility provide codeless content to discover IT landscapes. Out-of-band releases, via this store application, provide pattern content for Discovery and Service Mapping that enable the following features:
- Discovery of new technology stacks to collect inventory and topology data for the CMDB initiatives.
- Mapping of services containing applications discovered with the latest available patterns.
Key features
Use the pattern content for Discovery and Service Mapping to achieve the following results:
- In addition to hosts and applications supported by default, Discovery finds other hosts and applications by deploying patterns available in the ServiceNow Store.
- Service Mapping maps services containing additional hosts and applications.
New patterns are regularly published in the ServiceNow Store between major product releases. Discovery and Service Mapping customers can use updated or modified patterns without having to wait for the next major release.
You can submit new pattern requests to Idea@community.servicenow.com.
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests
Fixed
- Fixed an issue where Discovery failed to discover Sybase databases when the instance value was not empty because of an incorrect condition in the Sybase pattern.
Required plugins and products:
Discovery, Service Mapping, or Cloud Management