5
1.2.0
Australia, Zurich
Integration
CDW SMARTtracker is a web-based platform providing customers visibility of all their Cisco assets and contracts. The CDW SMARTtracker Integration Application builds upon the CDW SMARTtracker Spoke and Service Graph Connector for CDW SMARTtracker to provide plug-n-play integration with the SMARTtracker platform. Along with the CDW ePro solution, the integration provides a complete end-to-end Asset Lifecycle Management (ALM) solution.
- Automated asset, site, and contract updates to SMARTtracker and Cisco SMARTnet
- Dashboard for monitoring data health and contract and coverage expirations
- Sample catalog items for building workflows for automating SMARTtracker updates
- Tracking of pending SMARTtracker requests for quoting, decommissioning, and site moves
- Mapping of SMARTtracker sites to ServiceNow locations
- Management of in-scope and out-of-scope product models
- Tested on Australia
- Updated catalog item flows
- Updated dashboard
- Updated user guide
- Other minor updates
- CDW SMARTtracker Spoke
- Service Graph Connector for CDW SMARTtracker
- Model Management
- System Import Sets