0
23.0.1
Brazil, Australia Patch 6, Australia Patch 5, Australia Patch 3, Australia Patch 1
Generative AI
Empower sustainability teams with generative AI-driven Operational Sustainability Management to automate data collection, streamline processes, and deliver accurate, auditable reporting at enterprise scale.
- AI-powered document extraction: Automatically capture sustainability metrics, such as electricity, gas, and water usage, directly from utility bills and supporting documents.
- Automated metric definitions and mappings: Preconfigured metric definitions and mappings speed up implementation and minimize manual effort.
- Seamless metrics integration: Extracted values flow directly into sustainability workflows for tracking, reporting, and compliance.
- DocIntel review integration: The built-in review interface enables quick verification and correction of extracted values before reporting.
- Audit-ready evidence storage: Uploaded documents are securely stored as supporting evidence for compliance and audits.
- Enterprise scalability: Engineered to manage high data volumes with consistency, accuracy, and minimal manual intervention.
- Scope 3 emissions calculations: Create calculated metric definitions for Scope 3 emissions using AI.
Changed
- Updated the dependency versions to take advantage of latest updates from the Operational Sustainability Management application. Refer to the dependency app store release notes for details.
Not applicable for this application version.
Requirements:
- ServiceNow Otto for Platform and ServiceNow Otto for Operational Sustainability will be automatically installed.
- The generative AI skills and the agentic workflows need activation through AI Admin Hub or agentic AI Studio.