The Service Graph Connector for Microsoft Azure enables cloud teams to integrate Azure data to the ServiceNow CMDB and ServiceNow workflows quickly, seamlessly, and securely. Designed with Azure security best practices and built on Azure native technologies including Azure Resource Manager and Azure Log Analytics. The Service Graph Connector for Microsoft Azure automates access to populate multiple configuration classes including virtual servers, network infrastructure, and installed software with minimal required credentials. Plug-and-play Service Graph Connectors simplify setup and facilitate quick improvements to business outcomes: reducing costs, automating processes, and optimizing the use of cloud resources.
Key use cases:
- Visibility of cloud resource identities, relationships, and statuses in near real-time
- Deep discovery of applications and software for Asset Management, Application Portfolio Management, and Service Operations outcomes
- Easy to set up
- Complements other Azure cloud discovery
- Populates software details from Azure VMs
- No MID Server required
New:
- Implemented the import of Microsoft/Websites.
- Implemented the automatic trigger of a full load using a schedule.
- Migrated the SG-Azure OS template to the Cloud OS image.
Fixed:
- Resolved the issue where CPU count and CPU core count values were incorrectly populated, causing discrepancies in SAM licensing calculations.
- Corrected inconsistent Object ID formatting returned by the Azure API, which could lead to duplicate or mismatched records during ingestion.
- Addressed a NullPointerException in the SG-Azure Network Interface transform that occurred when the Name value was null during processing.
- Resolved a transformation failure in the SG-Azure Get Command when the Processes tag was missing from the API response.
- Corrected the Azure Functions Operational and Install Status mapping to properly handle null state values instead of producing errors.
- Addressed an incorrect data_source_id assignment in the SG-Azure Hardware Template after running the fix script in the SGC Azure version 1.15.0 plugin.
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Dependencies
- Integration Commons for CMDB
- CMDB CI Class Models
- Discovery and Service Mapping Patterns
- IntegrationHub Datastream action
- Discovery Core
Usage of this Service Graph Connector requires a subscription to Subscription Unit based IT Operations Management (ITOM) Visibility or ITOM Discovery application. Managed IT Resources (as defined in Section 1.1 of the ServiceNow Subscription Unit Overview - https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/servicenow-subscription-unit-overview.pdf) created or modified in the CMDB by this Service Graph Connector, but not yet managed by ITOM Visibility or ITOM Discovery, will increase Subscription Unit consumption within that application. Customers should review their current Subscription Unit consumption within ITOM Visibility or ITOM Discovery to ensure available capacity.