0
6.0.7
Australia Patch 1, Australia, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 3, Xanadu
Integration
Enable end users to create and follow up on ServiceNow requests, receive notifications, and engage with Virtual Agent and live agents directly from within the Slack messaging app.
- Enables end users to engage with Virtual Agent and live agents from within the Slack messaging app.
- Update users by sending timely notifications of requests and changes to ServiceNow data.
Fixed
- Defect fixes: PRB2013415, PRB2014752, PRB2011095d
Changed
- No other changes.
- Minimum requirement: Virtual Agent Lite (com.glide.cs.chatbot.lite)
- Advanced capabilities: Glide Virtual Agent (com.glide.cs.chatbot)
- Role required: external_app_install_admin or va_admin