AI-native due diligence, built into your ServiceNow TPRM. Get comprehensive human-grade due diligence reports on any third party globally delivered straight into your ServiceNow, in minutes. Automate 90% of onboarding cases and allow human analysts to focus on complex cases.
Trusted by the world's largest enterprises. 350+ organizations use Xapien.
Xapien is now available as a native application on the ServiceNow AI Platform, delivering fully-sourced, human-grade due diligence on any person or organization in minutes. Run due diligence at speed and scale, and turn third-party risk into a decision in the workflow.
What it means for your teams
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Fast. Clear low-risk third parties in minutes, not days, so deals keep moving.
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Comprehensive. Full visibility on any person or organization, in any market and any language.
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Accurate. Identifies your subject with precision, no more false positives.
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Scalable. Make confident third-party decisions across your entire third party population within the ServiceNow workflow..
Xapien's integration runs a full, sourced background check on any company or person anywhere in the world inside the ServiceNow workflow. Any team, from risk and compliance to procurement and business development, can vet the parties they work with, onboard faster, take stronger risk positions and enter new markets sooner.
Once installed and configured with an active Xapien API credential, Xapien surfaces trusted, accurate intelligence about who really owns or controls a company, whether a director sits on a sanctions list, or whether adverse media exists in a language the team does not read, all within the ServiceNow platform.
Xapien writes structured findings, sanctions, Politically Exposed Person (PEP) status, ownership chains, adverse media flags and a risk score, into the ServiceNow record, feeding the out-of-the-box risk scores in Third-Party Risk Management. Triggered on a workflow event and configurable to any module, it embeds confidence where decisions get made.
- Automated Xapien due diligence triggered directly from ServiceNow TPRM Due Diligence Request creation - no manual steps or platform switching required
- Structured risk scores from Xapien written to ServiceNow TPRM Risk Intelligence component - feeds directly into Third Party Risk Rating calculation
- Full report lifecycle managed in ServiceNow - identity search, identity selection, report generation, PDF viewer, and share link all within Vendor Management Workspace
- Configurable auto-select on exact identity match - reduces analyst clicks for high-confidence identity results
Initial Release
Third-party Risk Due Diligence (sn_tprm_dd) - core module, required