The ServiceNow® Smart Assessment Migration Tools application enables you to migrate existing assessment designs from the ServiceNow® Assessments and Surveys application. Your templates are automatically transferred as drafts with just one click. After you migrate the designs, review and publish these drafts to confirm the results. The sets of questions in the Assessments and Surveys application are saved as metric types. When migrated, these metric types are saved as question types. The question types Custom, Duration, Image Scale, Percentage, Rankings, and Ratings aren’t supported for migration.
- Migrate existing metric types to new templates.
- Track the status of migration states.
- Drill down to check the status of question migrations within each template.
Changed:
• New Query Range Security Rules — Four migration data tables (Section, Question, Response Option, Template Migration) now have consistent access control rules. Authenticated users with read rights can query migration records.
• Automatic ACL Upgrade Handling — Two new upgrade scripts manage the transition: preload script registers ACL identifiers before upgrade; customisation detection script runs after to identify and process any administrator-modified ACLs through Cobalt Raven true-up flow.
• No Admin Action Required — New ACL rules install automatically during upgrade. Existing migration processes continue functioning; no previously permitted operations are blocked.
• Improved Reliability — Both upgrade scripts now execute in global scope, ensuring clean installation across all scenarios, including upgrades triggered from non-global application scopes.
• Post-Upgrade Review — If your instance had customised ACLs on migration tables, review those records after upgrade to confirm they reflect your intended access policy.
Smart Assessment Core [com.sn_smart_asmt] is required before installing this application.