The Store App Update Streamliner Application (SAUS App) will help you to schedule updates of multiple applications at once, by the users responsible for these applications, for all your instances based on dependencies between all your instances.
ServiceNow already alerts you on the production instance if an application version you want to install is not installed on either of your nonproduction instances.
We take this a few steps further:
- Define dependencies between your instances to ensure you cannot update to (for example) a higher version on test than you have in dev, or on prod than you have on UAT.
- Allow teams to update their own applications without needing the platform team.
- Enable the platform team to update all (or a subset of) your applications with just a few clicks.
- Schedule installations in advance to start during off-peak hours, eliminating the need for your teams to work those hours.
- Provide an overview of the state of applications on all your instances, from your production instance.
- Free to download and use: The core functionality of SAUS is fully available at no cost.
- Optional paid services: For organizations that prefer professional assistance, we offer:
- Full installation and setup
- Priority support and troubleshooting
- Custom configuration services
If you would like to take advantage of these additional services, please contact us via the email address listed under Contacts.
By keeping the app free, we enable all customers to benefit immediately. Paid services are entirely optional and provided under separate agreements.