Enterprise hiring teams using ServiceNow often spend valuable time collecting, validating, and entering applicant information manually. This slows down hiring processes, affects candidate experience, and creates data inconsistencies across systems.
RChilli Talent Profile Automation for ServiceNow solves these challenges by enabling applicants to seamlessly create their Talent Profiles within ServiceNow.
When an applicant uploads their resume or document, RChilli intelligently captures and structures key details — such as experience, education, skills, and certifications — and automatically populates the Talent Profile in ServiceNow HR business flows.
This automation reduces manual entry, improves data accuracy, and accelerates onboarding.
Supporting 30+ languages and multiple document formats, it’s built for global enterprises aiming to deliver a smooth, AI-driven applicant experience.
With enterprise-grade security and compliance (GDPR, SOC 2 Type II, ISO 27001, FedRAMP® Ready Resume Parser, PCI, HIPAA, CCPA), RChilli ensures every Talent Profile is accurate, complete, and compliant — helping organizations hire faster, smarter, and more efficiently.
Business Benefits:
- 70% reduction in applicant data entry time
- Enhanced candidate experience and employer brand
- Improved recruiter productivity and faster decision-making
- Reliable, compliant, and structured talent data inside ServiceNow
· Automated Data Extraction: Extracts candidate details like personal information, work history, education, and skills from resumes in real-time, with support for multiple file formats (PDF, DOCX, etc.).
· Seamless ServiceNow Integration: Directly maps parsed data into ServiceNow fields, ensuring a smooth and unified recruitment workflow.
· Multilingual Parsing: Supports over 30+ languages, enabling global recruitment without losing accuracy.
· Bulk Parsing: Processes multiple resumes at once, saving time during high-volume hiring.
· Configurable & Accessible: Customizable data mapping with WCAG 2.0-compliant interfaces for accessible and inclusive use..
Inital Release
The solution is intended for recruiting module which will require ServiceNow ATS/HR system.