0
2.0.0
Australia, Zurich, Yokohama, Xanadu
Integration
Provides spoke actions to automate the management of Call, SMS, and WhatsApp in Vonage.
Account Management
- Get Account Balance
Call Management
- Attach Recording To ServiceNow Record
- Create Outbound Call
- Generate NCCO
- Get Call Details
- Look up Calls
- Play Audio into Call
- Play Text to Speech into Call
- Update Call
SMS Management
- Send SMS
WhatsApp Management
- Send Contact Message
- Send Location
- Send Media Message
- Send Text Message
- Send Text Message Using Template
SMS and Voice triggers
- SMS Accepted: Triggers when Vonage successfully accepts the outbound SMS request for processing.
- SMS Delivered: Triggers when the SMS message is successfully delivered to the recipient’s carrier or handset.
- SMS Failed: Triggers when the SMS message fails to be delivered due to an error or delivery issue.
- Voice Answered: Triggers when the outbound voice call is answered by the recipient.
- Voice Completed: Triggers when the voice call ends after completion (regardless of outcome).
- Voice Ringing: Triggers when the outbound voice call is ringing at the recipient’s device.
New
- Added support for RCS messaging with new actions for text, media, and cards.
- Introduced new NCCO action types including Notify, Wait, Transfer, and Connect.
- Added new Update Application action for enhanced application management.
- Introduced Event Source and Event Definitions for WhatsApp and RCS.
- Enabled new Webhook support compatible with current version standards.
- Added utility script for Event Source Hash authentication.
Changed
- Refactored JWT token generation to support all actions consistently.
- Enhanced NCCO talk, conversation, and record actions for improved functionality.
- Updated authentication templates and alias handling for better connection management.
- Revamped SMS, Number, Call, and WhatsApp management categories with improved action structures.
- Applied label updates and incorporated review feedback across actions.
Removed
- Deprecated legacy actions across SMS, Number, Call, and WhatsApp management categories as part of revamp.
Fixed
- Resolved issues in Webhook handling and Crypto module compatibility.
Integration Hub
Other Requirements:Vonage deployment